Terms of service

This website is operated by Arqive. Throughout the site, the terms “we”, “us” and “our” refer to Arqive. Arqive offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not access the website or use any Services.

Any new features or tools added to the current store will also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.


1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction.

You must not transmit viruses, malware, or any destructive code.

Any breach of these Terms will result in immediate termination of Services.

In the event an order is cancelled due to stock unavailability or overselling, we will notify you and provide a full refund for the affected items only.


2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without express written permission.

Headings are for convenience only and do not affect interpretation.


3 – ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current. Content is provided for general information only and should not be relied upon solely.

We reserve the right to modify site content at any time without obligation to update information.


4 – MODIFICATIONS TO SERVICE AND PRICES

Product prices are subject to change without notice.

We may modify or discontinue the Service at any time without liability to you or any third party.


5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Returns and exchanges are subject to our Refund & Returns Policy.

We make reasonable efforts to display product colours accurately but cannot guarantee monitor accuracy.

We reserve the right to limit sales, quantities, or discontinue products at any time.


6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate and current billing and account information and to promptly update any changes.

For further details, please review our Refund Policy.


7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

Your use of optional tools is at your own risk and subject to third-party terms.


8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Any transactions with third parties are at your own risk.


9 – USER COMMENTS AND SUBMISSIONS

Any comments, ideas, or submissions you provide may be used by us without restriction or compensation.

You agree that your submissions will not violate third-party rights or contain unlawful or harmful content.


10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and cancel orders if necessary.


12 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, infringing intellectual property, transmitting malicious code, harvesting personal data, or interfering with security features.

We may terminate access for violations.


13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and products are provided “as is” and “as available”, except where required under Australian Consumer Law.

To the maximum extent permitted by law, Arqive is not liable for indirect, incidental, or consequential damages.

Nothing in these Terms excludes rights under the Australian Consumer Law.


14 – INDEMNIFICATION

You agree to indemnify and hold harmless Arqive and its affiliates from any claims arising from your breach of these Terms.


15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.


16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access immediately if you breach these Terms.


17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Arqive and supersede prior agreements.


18 – GOVERNING LAW

These Terms are governed by the laws of Australia.


19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.


20 – MOBILE MESSAGING (IF APPLICABLE)

If you opt into Arqive SMS communications, you consent to receive transactional and promotional messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or using the unsubscribe link.

We are not responsible for delayed or undelivered messages.


21 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Email: contact@arqive.com.au